The questions people actually ask before they buy.

No. Every package has a published price and an Add to Cart button. Talk to us first only if you want to, or your project is genuinely bespoke.

Both, everywhere — net (what a business expenses) as the secondary line, gross including 19% German VAT as the headline figure, per PAngV rules.

Yes — add each to the cart separately; the summary totals everything together, one checkout.

Retainers (see Pricing) are the standing-capacity option for ongoing work; one-off multi-service orders are priced at the same published rates, no separate discount layer.

Whatever the service’s Brief stage asks for — audience, goal, deadline, existing material. Checkout’s “Project brief” step captures it.

Stated per package on every service page and pricing card — it varies by scope, not by how urgently you ask.

Yes — the Manuscript stage (02) is the working draft; most clients review it before the Proof stage handles the editorial pass.

Book a fit call — genuinely bespoke or multi-service programmes are scoped and quoted at the same per-unit rates the packages are built on.

You do, for the intended use stated at checkout — full terms in the Terms.

CMS-ready, ESP-ready, or print-ready depending on the service — never a raw, unformatted document you have to rebuild.

Yes, per project, for the retention period stated in the Privacy Policy.

No. It’s written natively by a German copywriter, in Sie-register, for a German reader — see Process.

Yes — commission each language as its own scoped item; a page written twice, once per language, reads better than one page translated.

Enter your VAT ID at checkout; reverse-charge treatment where applicable is confirmed on your invoice.